If for any reason you are not satisfied with your purchase, we will gladly refund or exchange any terminal (software is non-returnable) within the conditions outlined below:
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We will accept returns within 30 days of the shipping date. |
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Terminal must be returned in original package. Include all parts, manuals, and cords. |
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Terminal must not be damaged, although defective equipment is returnable. |
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Return package via trackable shipping (UPS, FedEx, etc.) to: |
Paynet Systems
ATTN: Equipment Returns
5955 Shiloh Road, Suite 100
Alpharetta, GA 30005
Unfortunatley, due to the cost of Wireless Terminals, including the Nurit 8000, Comstar and Way Systems units, we can only extend full replacement within 30-days of purchase. Wireless Terminals will not fall under our standard one-year warranty policy. Any repairs needed outside of 30-days from time of purchase will fall under the manufactures warranty. Battery failure is not covered by Paynet Systems standard warranty.
Customer NOT maintaining a merchant account with Paynet Systems have the following warranty: Any claims after 30 days is the responsiblity of the terminal manufacturer. The manufacturer's specific warranty guidelines will be included with the terminal. The majority of terminals manufactured today are all in one - meaning the terminal portion can vary depending on the manufacturer. Terminal warranty the terminal up to 5 years. Keep in mind only the terminal portion of the unit carries a 5-year warranty. The printer is not always covered for the same duration.
Lipman-Nurit
1-year terminal and printer
Warranty Service 1-800-4-LIPMAN
Verifone-Omni
5-year terminal; 13-months printer
Warranty Service 1-800-233-0522
Hypercom
5-year terminal; 1-year printer
Warranty Service 1-888-265-2220 |
