Clear, concise information on exactly what I asked.
Suzanne Correira,
Fire Ant Ranch
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"We look forward to exceeding your expectations!" - Paynet Systems
I believe it. Thanks for making part of my day more "pleasant". It's been one of those weeks around here.
Michael Rousey
Logic Laboratories
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Thanks for the great customer service!! We are all set. The pinpad and all of our merchant account set-up information and supplies were delivered last week to the church office on the same property (we lease our facility from a church). We were on spring break so nobody was here to sign for packages. The church hand delivered all of our packages this morning. Thanks for the quick follow-up! You guys have great customer service!
Thanks,
Jenny Lockwood
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Hi Jack!
I must say, your replies to my many questions are just great -- fast,
friendly, and relevant. So refreshing!
Race Cowgill
Zenith Consulting
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Your company and service stands out from the rest. I will be in touch shortly.
Best Regards,
Ronald Tutone
The Ice Creamery Caterers
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Dear Paynet,
Your company has the most polite employees. Andy in the installation dept. helped me get my terminal working. He was great! He was always polite and patient with me.
I applaud your company for hiring such pleasant people.
Thank you for making this sometimes stressful experience easier for me and my company.
Sincerely,
Barbara Huthmacher
Quilted Patches
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Great newsletter. As the owner of a business consulting firm which specializes in business plan development for small businesses, I think the advice you provide in this article is fantastic.
I look forward to the next edition!
Angela Saunders, President
A.M. Saunders and Associates
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Jack,
My name is Rachel Stacey and I just purchased a merchant account and gateway through your company. In considering different companies and with questions concerning my website and options, I chatted several times with Paul. I wanted to let you know how helpful Paul was in getting me setup. He was very patient with me in answering my questions. I also work in customer service and know that courteous help is hard to find. I greatly appreciate Paul's help and the great service experience I've had so far with your company.
Thanks so much! Have a great day!
Rachel Stacey
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I want to tell you what PHENOMENAL service I received from Cindi and Sharon. I will definitely recommend PayNet to other artists I know. It was such a quick, pleasant process.
Gail Roberts
Glass by Gail
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Great! Thanks for your help. We are very happy with your services. We have dealt with a number of merchant account company's and Paynet Systems is definitely the best.
Thank you,
VizaWeb Design Team
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Hello! I have been looking at several vendors for a Virtual Terminal service company and came across your service. I had emailed some of your competitors for pricing quotes and questions (and some, I am STILL waiting on answers from!).
Paul B. with your organization has been WONDERFUL!! He's been VERY quick to answer my emails and questions, his answers were thorough and complete and answered my questions quickly. He did not just tell me to go to your website, but instead sent me the link directly for the application I needed to complete and helped as I needed it.
Paul is a real asset to your organization and he is the reason I decided to sign-up and use Paynet Systems for my Virtual Terminal needs.
Thank you Paul and Paynet, I look forward to a long relationship between our two organizations.
Kymberley Nelson
Owner\President
KLP Enterprises, Inc. LLC
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Hi Regina:
You're the best. The transaction detail information you sent was just what we needed and we were able to complete our task within our deadline even though we experienced a computer crash. I sincerely appreciate your helpfulness and willingness to go "above and beyond" the help I thought I would get.
Your speedy, soothing, results-oriented professionalism made a real difference. We were stressed, behind in our work, and you came through for us.
Thanks again,
Joseph Sperlazza, Psy.D.
ACTual Solutions
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Thank you Sharon! I appreciate the timely response! You guys are wonderful!
Helen Breen
---------- Dear Paynet,
Thank you for running your business with a human touch, and using real human beings (not just answering machines and recordings) to give your customers not just answers, but real, honest-to-goodness Support. In the long run, that's what everybody really wants and needs. I do recommend Paynet to all my small-business friends and website startups.
Thank you for being there for me,
Victoria
Darkhorse Press U.S. and
DisasterFirstAid.com |