Credit Card Processing & Merchant Account Services

Reap Rich benefits from Hypercom T7P

Credit Card Processingadmin26 August 2008

T7Plus, an attractive compact design, offers low overall cost of ownership due to its high
reliability, communication capability and easy operation. Hypercom T7P terminal articulates a credit card terminal and a printer in an appealing integrated solution, thus making it an impregnable choice for merchants wanting a new credit/debit card POS terminal.

The T7Plus features the completely new SureLoad™ printer with significantly faster receipts delivery. It allows paper rolls to simply be dropped in place without feeding through slots and rollers and supports longer paper rolls at the request of the merchant’s community. It is felicitated by both merchants and customers for its inobtrusive functioning, as it silently prints graphic logos directly on receipts. An external PIN pad can be attached where required. Support for new smart cards and EMV-compliant software are both available, along with improved peripheral connectivity.

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Will the Government or Will Visa and Mastercard Regulate Credit Card Interchange

Credit Card Processingadmin11 August 2008

The processing industry is at crossroads. While on one side are retailers including Walmart, Target, the NRF and many others and on the other is Visa, MasterCard, Amex, card issuing and processing banks. The road chosen will determine whether credit card interchange will be regulated by the government, or will it remain under the control of Visa and MasterCard.

The point raised by retailers is that Visa and MasterCard are using anti-competitive practices to monopolize the processing industry. In turn, Visa and MasterCard hold that government regulation of interchange will create a non-competitive situation and ultimately cost businesses more than they are currently paying.

The current concept of interchange regulation is in reaction to a slowing economy, and massive inflation in oil and food prices, and not the interchange fees themselves. This is an irresponsible and ineffective way to handle a complicated situation. Putting all personal opinion aside, the US Government Accountability Office, the US Justice Department, the American Banking Association, and the Federal Trade Commission have all warned congress against regulating interchange.

Congress passing this bill would be a matter of personal politics and not good government. These organizations exist to control and regulate trade and economy. If they are saying not to do it, it’s a good sign that personal issues are overshadowing what’s important in the overall picture.

It also gives merchants “in theory” the ability to negotiate their interchange rates. Since interchange rates are set by Visa and MasterCard and not a business’s merchant account provider, Visa and MasterCard are going to have a lot of work on their hands. There are roughly 25 million businesses in the US. Giving everyone the ability to directly negotiate with Visa/MC is not going to simplify anything. Since interchange will be set based on cost and return, then I can see the cost going up a lot when 25 million people pick up the phone to call Visa.

There is fierce competition in the merchant services industry. Putting scams aside, this competition benefits merchants in the form of the lowest possible rates, and best service. This is the definition of a competitive marketplace and is exactly what keeps the market fair. Interchange is extremely complicated, and only recently has become somewhat transparent. The actual problem being described is not the cost, it’s the complexity.

The situation is extremely complicated. and the decision should not be made under the influence of personal emotions and haste. Rather facts and understanding in a time of economic instability are the key to a satisfactory resolution.

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Protecting Customer’s User names and Passwords in Merchant Accounts

Credit Card Processingadmin07 August 2008

At this stage, we’re all well aware of credit card security and PCI compliance. However, there has been little mention of the user names and passwords used by customers. It is important to look into the storage of this critical data. There are shopping carts in use that store this information in plain text. This of course jeopardizes the customers’ security, because if hackers are able to compromise your server, all information becomes readily available to fraudulent elements.

Several shopping cards are programmed to store information in a database like Microsoft Access, mysql, or MSSQL. The method or steps to access this information are determined by your choice of a web hosting provider. In fact , you may even be able to access this information via an Open Database Connectivity (ODBC).

To check for the level of security, check your tables and records. Especially focus on the password table to see whether or not the passwords are encrypted. It is very important for these passowrds to be protected because even though it is not advisable, most people use the same password for their various accounts. This does make for easy memorization and convenience, but is bad for security purposes.

Shopping Cart password: The admin password should be changed immediately when the items are added to a cart. This password should contain letters, numbers and maybe a couple of extra characters like %, !, *, {, etc. The harder it is for you to remember, the better. By changing the password from what was initially provided by the vendor, you meet one of the requirements for PCI DSS.

Password Strength and Security: For every new customer that signs up, there should be a new and unique password. It is a good idea to check for password strength before deciding on one. Finally, make sure that when users are creating an account, their session is absolutely secure.

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Donors Contribute to Non-Profit Organizations with Plastic Money

Credit Card Processingadmin06 August 2008

Online credit card processing is not merely associated with e-commerce websites. This speedy funding process also benefits nonprofit organizations, making it possible for donors to contribute to the various fund collection and donation drives that they organize – thereby enhancing cash flow.

There are lots of people out there who want to contribute to a worthy cause. However, they postpone it for another day to avoid the cumbersome process of writing a check and mailing it. And it isn’t always possible to be at the right place at the right time to make a contribution. For the same reason, nonprofit organizations face problems convincing busy donors to contribute to their funds. To avoid such a situation and loss, nonprofit organizations should consider the convenience of plastic.

People love to use their plastic, both online and offline. Reasons include that finance companies and banks offer incentive packages. Each dollar used equals points and these points are redeemable, and may materialize into a trip or a shopping voucher. Therefore, not only is it more convenient for donors to contribute using their credit card, it benefits them as well.
Now we come to what type of merchant account nonprofit organizations should apply for? That would simply correspond to the most likely method they use to collect funds. Donations can be through monthly transactions or a one-off. Donors could contribute funds via a website or there could be staff members physically processing the donation on the phone. Some organizations have road shows where donations could be collected via a wireless physical terminal.
One option available to nonprofit organizations is an online merchant account where a payment gateway can be integrated with the organization’s donation link. With this Internet merchant account, a nonprofit organization can actually sell items to expand source of funding.
Several providers also offer a virtual terminal with their Internet merchant account. A virtual terminal is a simple web-based interface where staff members can input donors’ payment information when received via the phone, email, mail, or the fax. Organizations that do not want to use the Internet can apply for a dial pay or touch tone merchant account as well, using it to facilitate easy transfer of funds from the donor to their own bank account. Other agencies may purchase credit card terminals in case of face-to-face contact with donors.
Regardless of the type of merchant account that the nonprofit organization has to go with, a credit card processing account is a must for donors to contribute.

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How to Minimize Chargebacks ?

Credit Card Processingadmin05 August 2008

Accepting credit cards is surely beneficial but you also have to deal with the occasional credit card dispute. One common dispute is chargebacks. However, there are various levels of protection provided to retailers who accept credit cards as a payment option.

Technology has given us a secure online environment that encrypts the credit card details and personal information of the cardholder as it is transmitted over the internet. Many card verification methods are also available that ensure that the person submitting the order has the card in hand- and hopefully, they’re the owner of the credit card account.

If a cardholder decides to dispute a transaction they find on their credit card statement because they say the card has been stolen or someone used the card without their permission, then the retailer is held responsible to recover that money. The cardholder’s credit card will be refunded and the retailer is out the money from that sale.

If your company is not providing quality customer service, a customer may not receive their ordered items or they might receive defective items. In such cases they will dispute the purchase and you will have to pay that money back when the bank submits the charge back to your business bank account.

In order to minimize the number of charge backs, make sure your online shopping cart or website takes the necessary steps to verify the identity of the person placing the order. There are many ways to try and avoid fraudulent activity online, including address verification, security code checking and for internet transactions

You can also minimize the number of charge backs by providing high levels of customer service. Make sure each customer is getting the items they order, and use processes that ensure that only quality items are being shipped. Take time and check whether all items are shipped in proper packaging as well, to minimize damages that could occur during transit of orders.

Regarding in person transactions, you can reduce the charge backs by requiring that customers sign their receipt and having your cashiers actually take the time to compare the signature with the signature on the back of the card. If the signatures match, the customer will not be able to submit a dispute that results in a charge back at a later date, so it’s well worth the extra thirty seconds or so to compare the signatures. If the cashier doesn’t believe the signature’s match, he or she can require that the customer use another form of payment.

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Make a Wise Decision while Choosing your Business card

Credit Card Processingadmin04 August 2008

When you set up a new business, you will have to pay for various fees and supplies needed to get things going. If you are thinking of business expansion also, you will be going through the same. One of the best ways to handle expenses for your business, whether they are start up costs or expansion costs that occur, is to obtain a business credit card. With the help of a business credit card, you can maintain an organized reporting of expenses along with a quick and easy way to pay for your purchases.

For choosing the best business credit card you need to do a little more research than finding one for your personal use. But the time you spend on educating yourself on credit limits, interest rates and repayment options will surely pay off in future.

A business credit card does not differ much from a personal credit card. Business credit cards usually have a credit limit, and minimum monthly payments to pay. Lenders usually take a look at the business owner’s credit as well as anybody else’s credit who is using the account before deciding whether to extend the credit to you or not.

If you plan to go with a business credit card instead of a corporate card, you should pay close attention to the interest rates of any cards you are considering. While promotional rates that boast of 0% APR sound great, but don’t forget to check into what that rate will change once the promotional period is over.

If you’ve decided to use a corporate credit card, look for a card with a monthly or annual fee that is reasonable in comparison to the amount of spending you believe you will be doing with the card. Also be aware of what services the card is offering, because at times paying a higher annual fee is worth the money in return for having discounts at office supply stores or airlines.

Today a wide range of business credit cards offer rewards programs for using their card. If you do lots of business travels, then it would be better for you to go for credit cards that offer rewards in the form of airline miles, discounted airfare, travel accident insurance and many more associated with travels.

If you regularly purchase supplies from a specific vendor, then there are rewards programs that earn you points or cash back for purchases made at specific locations, and this makes sense for businesses who make repeat purchases from that location.

The decision of choosing a credit card for business use cannot be taken lightly without any research as the card will be a major factor in the amount of money you spend for your purchases, the ease in which you can track your business expenses, and the potential for earning free items or cash back.

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Levels 2 and 3 Processing

Credit Card Processingadmin01 August 2008

Very few people are aware about the potential of level 2 or level 3 processing. This is surprising as there is a proliferation of merchants who accept credit cards where such levels of processing would actually lower their costs.

However, like many facets of the merchant account field, levels 2 and 3 processing remain unknown entities, and not typically broached in a discussion when one is investigating merchant account providers. But the topic is apropos for those business owners who accept government, business, and/or corporate cards. Simply by providing more “levels of information” during the payment input process, such companies will benefit from a reduction in credit card processing expenses.

Any business that accepts government GSA or purchase cards (p-cards) qualifies for level 2 or level 3 processing. In order to process levels 2 or 3 data, you must have a system that allows you to input the additional required information entries. Payment gateways or specialized computer software may serve in this capacity.

Almost all payment gateways restrict business owners to level 2 processing. To meet the requirements for level 2 processing, the merchant must collect and submit the tax amount to Visa/Mastercard. While no longer required, it is also advisable for the merchant to input the customer code and even the invoice number. Of course, the merchant also inputs the standard credit card information, including the number of the card, expiration date, billing address, etc.

While some merchant account providers resell or offer their own proprietary computer software to facilitate level 3 processing, business owners need to understand that such software must be PCI-compliant as to ensure customer privacy. Unfortunately, many potential options do not safely secure sensitive data, and thus, do not meet regulation standards.

It will be a more time-consuming exercise to key in the required level 3 processing information, but here, time is less money. A merchant can save as much as 1.3% employing level 3 processing. On a $5,000 transaction amount, the savings is $65. An extra $65 for a couple of minutes of work is certainly worth it!

But the cost for this type of gateway must also be weighed as it is an additional expense on top of the assessed merchant account fees. Level 3 processing was launched with government purchase cards but may now be used in conjunction with any type of purchase card. As it expands in scope, it would be foolish for merchants to ignore its cost-reduction benefits.

Moreover, level 3 processing offers line-item detail on statements just like on a standard invoice. Customers benefit, too, as transactions are more secure and payment reconciliation is easier.

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