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Monday, December 27, 2004

Business Management and Employee Morale - Praise Good Work

By Greg Blencoe
Managers should not underestimate the power that praise has on employee morale. When employees are complimented, they get a warm, fuzzy, magical feeling inside. In addition, the manager’s job becomes easier because positive reinforcement of actions gets those actions repeated. Employees will begin to seek out more ways to earn praise by working harder and more productively.

WHY PRAISE MATTERS
To illustrate how important it is for people to receive recognition, think about all of the keepsakes of success that we retain to remind ourselves of the good feeling of praise. For example, a good friend of mine, Dean, died a few years ago from cancer. A few months later, Dean’s Dad invited me to come to his house to select something to remember him by. In his closet, Dean had fifteen or twenty trophies that he had earned throughout his life. Several of them seemed to be quite old so I looked at all of the dates. The oldest one was from 1970. He had kept that trophy for thirty years, because it made him feel like a winner.

Some employees don’t go above and beyond the call of duty even when they know it will help the company, because they think nobody will recognize their efforts. Their attitude is, “Even if I do this, nobody is going to notice anyway. So what’s the point?” Even though your workload is likely heavy, do your best to stay informed about all of the good things that your employees are doing and look for opportunities to praise them. You don’t want to just give feedback to employees when they do something wrong. That is an easy trap to fall into.

source: http://clearviewpublications.com

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